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Contact Us
Rite Aid is a place where customers are treated with respect and they feel appreciated and welcome.
Rite Aid is committed to providing our customers with superior service and complete satisfaction. Our associates are trained to offer our customers friendly, helpful service in every area of the store.
Have a question about our company? Check out our list of frequently asked questions.
Have an investor relations question? Check out our list of investor frequently asked questions.
Find A Store
Need to find a store nearest you? Our easy to use store locator system will provide you with all the information you need. Additionally, a toll free 800 number 1-800-RITE-AID (1-800-748-3243) or TDD/TTY 1-800-821-1833* provides:
- Store Locations
- Find a Rite Aid store nearest you
- Find a 24 hour Rite Aid store within a 50 mile radius of your home
- Customer Support Representative
- Talk directly to a Rite Aid customer support representative
If you need additional help, please contact us directly using the information below.
Contact Customer Service
We are always interested in how we can serve you better. For questions or comments regarding your experience at one of our stores or pharmacies, please contact us by phone, e-mail, online chat or U.S. mail at the following
Phone
1-800-RITEAID (1-800-748-3243)
(Available Monday – Friday 8 AM to 8 PM EST & Saturday 9:30 AM – 6 PM EST)
Single Check Rebate Phone Number
1-888-213-9920
(Available Monday – Friday 8 AM to 7 PM EST)
Hearing or Speech impaired: Toll-free TTY Access
If you are hearing or speech impaired, please call our toll-free TTY number at (800)-821-1833. This is a specially equipped line for teletypewriters only. If your hearing or speech is not impaired, please use our general toll-free customer service number: (800) RITEAID.
Online Chat
Speak live with a customer support representative. Chat now
(Available Monday – Friday 8 AM to 8 PM EST & Saturday 9:30 AM – 6 PM EST)
U.S. Mail
Rite Aid Corporation
Customer Support
P.O. Box 3165
Harrisburg, PA 17105
Single Check Rebate E-Mail
Send Single Check Rebate an inquiry
Prescription Refills
Choose from three convenient ways.
You can refill simply by stopping into Rite Aid, calling your pharmacist at the Rite Aid where your prescription is filled using Refills by Phone or fill your prescription online.
Your Opinion Counts
Tell us about your experience. Providing outstanding customer service is the goal of everyone at Rite Aid. That's why we honor people at every level who help us deliver on that promise.
We value your opinion. Click here to complete our online comment card. It just takes minutes, so why not do it now!
Contact our Investor Relations Department
Click here to fill out our Investor Inquiry form
Phone: (717) 975-3710
Contact our Press Office
Press can contact a media relations representative at (717) 731-6566 or (717) 975-5718
Contact our Board of Directors
Click here to contact our Board of Directors
Surplus Real Estate Information
Surplus Real Estate Department
Phone: (717) 975-3763
Fax: (717) 972-3993
email: surplus@riteaid.com
Contact our Home Office
30 Hunter Lane
Camp Hill, PA 17011
or
P.O. Box 3165
Harrisburg, PA 17105
Phone: (717) 761-2633
Real Estate Information
email: realestateoperations@riteaid.com
Mergers & Acquisition
Phone: (717) 214-2590
Fax: (717) 731-3880
email: acquisitions@riteaid.com
Employment Opportunities
email: recruiter@riteaid.com
EDI Information
email: edi@riteaid.com
Contact Fujifilm Online Support
Phone: 1-800-RiteAid (1-800-748-3243)
email: riteaid@upandrunningit.net
Accounting Related Concerns
For concerns relating to Rite Aid's accounting, internal controls, or auditing, click here to contact accounting.
If you are having technical difficulties with any of Rite Aid's web pages, please contact us by email at webmaster@riteaid.com so we can correct the problem. Please state in your email which web browser you are using, for example Internet Explorer 5.5, Netscape 4.7, etc.
*If you are hearing or speech impaired, please call our toll-free TDD/TTY number at 1-800-821-1833. This is a specially equipped line for teletypewriters only. If your hearing or speech is not impaired, please use our general toll-free customer service number: 1-800-RITE-AID.