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Frequently Asked Questions

Want to learn more about Rite Aid? Check out the answers to frequently asked questions about our company and investment-related matters.

General FAQs

Investor FAQs

Fraud Hotline

Submit a concern or complaint to Rite Aid's Fraud, Ethics and Compliance Hotline.

Report a Problem

Investor Relations

Find all the latest facts and figures on Rite Aid.

Investor Information

My Photos Help

Have a question about My Photos? Find out more in our online photo help section.

Online Photo Help

Media Relations

Members of the press are invited to contact our Media Relations Department.

Press Contacts

Contact Us

Phone

Customer Support

1-800-RITE AID (1-800-748-3243)

Chat

Speak with a live customer support representative.

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Customer Service Hours

  • Day
  • Hours
  • Mon-Fri:
  • 8am - 8pm EST
  • Saturday:
  • 9:30am - 6pm EST
  • Sunday:
  • CLOSED

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