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Frequently Asked Questions

Want to learn more about Rite Aid? Check out the answers to frequently asked questions about our company and investment-related matters.

General FAQs

Investor FAQs

Contact Plenti

For more information about the Plenti program, or for issues regarding Plenti points, please visit the Plenti website.

Plenti.com

My Photos Help

Have a question about My Photos? Find out more in our online help section.

Online Photo Help

Media Relations

Members of the press are invited to contact our Media Relations Department.

Press Contacts

Contact Us

Phone

1-800-RITE AID (1-800-748-3243)

Hearing or Speech Disabled

Dial 711 to reach us thru National Telecommunications Relay

Chat

Speak with a live customer care representative.

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Customer Care Hours

  • Day
  • Hours
  • Mon-Fri:
  • 8am - 8pm ET
  • Saturday:
  • 9:30am - 6pm ET
  • Sunday:
  • CLOSED

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Investor Relations

Find all the latest facts and figures on Rite Aid.

Investor Information

Fraud Hotline

Submit a concern or complaint to Rite Aid's Fraud, Ethics and Compliance Hotline.

Report a Problem