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Frequently Asked Questions

Want to learn more about Rite Aid? Check out the answers to frequently asked questions about our company and investment-related matters.

General FAQs

Investor FAQs

Contact Plenti

For questions about Plenti benefits, Plenti points, or your Plenti account, please visit

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My Photos Help

Have a question about My Photos? Find out more in our online photo help section.

Online Photo Help

Media Relations

Members of the press are invited to contact our Media Relations Department.

Press Contacts

Contact Us


1-800-RITE AID (1-800-748-3243)

Hearing or Speech Disabled

Dial 711

to reach us thru National
Telecommunications Relay


Speak with a live customer support representative.

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Customer Service Hours

  • Day
  • Hours
  • Mon-Fri:
  • 8am - 8pm EST
  • Saturday:
  • 9:30am - 6pm EST
  • Sunday:

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To help us address your inquiry as quickly and appropriately as necessary, please include with your message the location, address and/or store number of the Rite Aid store where you were shopping.

Investor Relations

Find all the latest facts and figures on Rite Aid.

Investor Information

Fraud Hotline

Submit a concern or complaint to Rite Aid's Fraud, Ethics and Compliance Hotline.

Report a Problem