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Shipping Policy

What is the shipping policy for orders?

Orders

You can choose from a variety of shipping options for your order.  Please check the following table for our shipping services and rates.

Continental US Street
Shipping Service Estimated Delivery Time Per Weight (lbs) Per Shipment
Standard 3-5 days $0.00 $5.49 or free w/$50 purchase
Expedited 1-3 days $0.95 $11.75
Two-Day 2 days $0.95 $11.75
One-Day 24hours $0.95 $18.75
Continental US PO Box
Shipping Service Estimated Delivery Time Per Weight (lbs) Per Shipment
Standard 3-7 days $0.00 $5.49 or free w/$50 purchase
Expedited 1-3 days $0.95 $11.75
Two-Day Not Available Not Available Not Available
One-Day Not Available Not Available Not Available

The times listed above are in business days (Monday to Friday, excluding national holidays). Please note that we can only begin to investigate lost orders shipped via standard shipping once 10 business days have passed since the date of shipment.

Some items may not qualify for free shipping.

Certain items are ineligible for our Everyday Free Shipping Program. The minimum purchase required for Everyday Free Shipping promotion doesn't include, and free shipping doesn't apply to gift certificates, bulk orders, sale or discounted items, applicable shipping charges or sales tax. Free shipping doesn't apply to backorder, preorder, heavy or oversize items. If you have one or more ineligible items in your cart, you will be asked to remove the item(s) if you wish to qualify for free shipping, unless the remaining regular priced items in your cart meet the minimum purchase requirement for the everyday free shipping program.

Items on Order

If you notice that one of the items that you want to purchase is currently out of stock, there will be a date listed next to the product stating when we should be receiving the product back in stock. If you choose to purchase the item anyway, please note that an additional shipping fee will apply.

General Shipping Information

Shipping Rates 

Please note that shipping rates are subject to change at any time.

Order Processing Deadlines

These above numbers are estimates based on our most common orders. For overnight and 2-day shipping, orders must be received before 3PM EST Monday to Friday (except holidays).

Shipping Confirmation E-mails

Our systems will send you an automated shipment confirmation e-mail when we have finished processing your order and our transportation partner has picked it up for delivery, at which point the shipment method timeframe you have selected will commence. Please note that our transportation partners do not process orders on the weekend.  Therefore, if you place an order after the cutoff time on Friday, you may experience a delay between your shipping confrimation e-mail and the actual shipment of your order.

Shipping Carriers

Orders shipped via standard shipping may be shipped by (but not limited to) the US Postal Service, UPS or FedEx.  Unfortunately, there is no way to guarentee that your order will be shipped via a specific method when you choose standard delivery.

Please note when using expedited shipping methods we cannot request or guarantee delivery by a specific time.  Generally carriers will deliver your package by 8PM on the estimated date of delivery.

Weekend Delivery

Expedited orders shipped via FedEx or UPS (overnight, 2-day, and 3-day) are delivered Monday to Friday only.  Orders shipped via USPS (standard) are delivered Monday to Saturday.  Delivery is not available on Sundays.

Default Shipping Address

Your default shipping address is the one used on your most recent order.  At Checkout, you can change your shipping address by clicking the "change" button located directly beneath the default address.  This will allow you to choose another address, or enter a new address in the spaces provided.

You can change your shipping address at any time in the Shipping Addresses area of Your Account.  You can add, delete, or edit any of your shipping addresses.  Changes you make via the Shipping Addresses area of Your Account will not affect orders you have already placed. 

Risk of Loss

All items purchased are made pursuant to a shipment contract with our carriers.  This means that the risk of loss and title for such items pass to you upon our delivery of your order to the carrier.

Shipping Policy - Alaska, Hawaii, APO/FPO/DPO, US Territories

What is the shipping policy for orders shipping to Alaska, Hawaii, APO/FPO/DPO military addresses, and US Territores?

We do not ship to Alaska, Hawaii, APO/FPO/DPO military addresses, or US Territories.  We will only ship to addresses within the contiguous USA.

Backorder/Preorder Shipping Rates

How are your products stocked and what does it mean when a product is on order?

If you notice that one of the items that you want to purchase is currently out of stock, there will be a date listed next to the product stating when we will be receiving the product back in stock.  This time frame is an estimate, and is solely dependent on when the manufacturer can get the product to our distribution center.  Unfortunately, we are unable to provide exact arrival dates for specific items.

You may place the backordered item into your order along with the items we do have in stock.  The items we do currently have in stock will ship immediately and we will ship your backordered item as soon as we receive it back into stock with the shipping service selected on your original order.  You'll receive an e-mail confirmation when your backordered item has been shipped.

Unfortunately, there is not a way to hold the order until we receive all items in stock.