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wellness+ FAQs

What are the benefits of signing up for wellness+?

Our free wellness+ program comes with several great benefits, including members-only savings, 24/7 access to a pharmacist via online chat, and a simple way to manage and redeem coupons with Load2Card. Plus, when you use your wellness+ card you’ll earn points toward store discounts and wellness rewards, such as gym memberships, magazine subscriptions, and health screenings. You can even earn money for college with the Upromise-wellness_FAQs-savings-upromise program.

How do I sign up for wellness+?

Go to our wellness+ signup page and fill in your information. Once signed up, you’ll be able to print out a temporary card to use in our stores right away. A wallet-sized card and two convenient key chain cards will arrive in the mail in about two weeks.

 

If you already received a wellness+ card at a Rite Aid store, you can also register it online to keep track of your points, manage your coupons with Load2Card, and sign up to receive special offers. 

I received a wellness+ card at a Rite Aid store. How do I register my account online?

Go to our wellness+ sign up page and enter your information. When asked if you already have a wellness+ card, check “Yes” and enter your card number to register your account online. Once you are registered, log in anytime to view your points, sign up to receive special offers, chat online with a pharmacist, or manage coupons with Load2Card.

How do I earn wellness+ points?

You’ll earn one point for every dollar spent on eligible purchases when you scan your card at the register. You’ll also earn 25 points on most prescription purchases. Some exclusions may apply.

 

Your points reset at the beginning of every calendar year.

What discounts and other benefits will I receive with my wellness+ points?

When you sign up for wellness+, you automatically start at Plus level. Earn 250 points in a calendar year to reach Bronze, 500 to reach Silver, and 1,000 for Gold. Your points reset at the beginning of every calendar year, but any Bronze, Silver, or Gold discounts you earn this year are good through the end of next year.

 

At all wellness+ levels, you’ll get members-only sale pricing, an easy way to load and redeem coupons with Load2Card, +UP Rewards on qualifying purchases, and 24/7 online access to a pharmacist.

 

When you reach Bronze (250 points), you’ll also get 10% off Rite Aid Brand products for a year and a one-time-use 10% off shopping pass.

 

At Silver (500 points), enjoy 10% off the entire store for a year and a free wellness reward, such as a gym membership, magazine subscription, or health screening.

 

Made it to Gold (1,000 points)? We’ll give you 20% off the entire store for a year.

Do my wellness+ points expire?

The points you earn reset to zero at the beginning of every calendar year. But if you reach Bronze, Silver, or Gold level this year, those discounts are good through the end of next year.

What wellness rewards can I get with my wellness+ points?

When you earn 500 wellness+ points in one year, we’ll congratulate you with a free wellness reward of your choice. Reward offers can change, but they typically include gym memberships, magazine subscriptions, exercise DVDs, restaurant gift certificates and health screenings.

Do my wellness rewards expire?

Wellness rewards you earn this year by reaching 500 wellness+ points expire 90 days after they are earned. That means if you earn enough points for a reward this year, you have 90 days to redeem it.

I've earned 500 wellness+ points. How do I get my wellness reward?

When you’ve earned 500 points, we’ll let you know on your register receipt and/or by email (valid email address required) that you’re eligible for a wellness reward. You will then have 90 days to redeem your reward. Wellness rewards are redeemed online. Just log in to your account to view rewards and make your selection.

My wellness+ level and the amount of wellness+ points I've earned don't match up. Why does that happen?

The points you earn reset to zero at the beginning of every calendar year. But your wellness+ level (Plus, Bronze, Silver, or Gold) carries over to the next year.

 

That means if you reach Bronze, Silver, or Gold level this year, those discounts are good through the end of next year—even when your points reset back to zero.

Can I earn wellness+ points for purchases made online?

No, at this time points can be earned only on in-store purchases.

Can I use my wellness+ card to receive discounts on purchases made online?

No, at this time you can receive wellness+ discounts only on purchases made in our stores.

How do I manage my wellness+ communications?

To manage your communications, log in to your wellness+ account and go to Communication Preferences. Let us know what communications you want to receive by email, mail, or phone, and then save your preferences.

How can I stop receiving wellness+ text messages?

To stop receiving text messages about your wellness+ account, please text STOP to RATEXT (728398).

How do I get a new wellness+ card?

Log in to your wellness+ account and request a replacement card. We’ll take care of transferring your points and all of your information to your new card. Please allow two to four weeks to receive it. While you’re waiting for your replacement card to arrive, use the phone number you gave us as an alternate wellness+ ID to keep earning points.

What are +UP Rewards?

+UP Rewards are another great way to save using your wellness+ card.

Here’s how it works:

  1. Purchase featured +UP Rewards products. You can find them all in our circular
  2. Receive discounts on those products simply by scanning your wellness+ card at the register
  3. Earn +UP Rewards when you check out. The rewards—worth money off your next Rite Aid purchase—will load automatically onto your wellness+ card. Or, if you prefer, you can ask a store associate to opt you out of having your rewards automatically load onto your card. Your +UP Rewards will be printed on your receipt instead.
  4. Save on your next visit to your local Rite Aid by redeeming the +UP Rewards you’ve earned—just scan your card

What is Load2Card?

Load2Card is our convenient coupon tool that lets you select coupons online, load them directly onto your wellness+ card, and redeem them at your local Rite Aid store simply by scanning your card at the register.