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    Access to RiteAid.com for Blind and Visually-Impaired Visitors


    We have an ongoing commitment to achieving the highest levels of satisfaction for all aspects of our customers' online experiences. As part of these efforts, we are dedicated to offering a quality online experience to customers with disabilities - including our Vaccine Registration Portal and other related vaccine content. As part of our ongoing efforts to better serve our customers with disabilities, we have worked with the American Council of the Blind, American Foundation for the Blind, the California Council of the Blind and various reputable, experienced, outside vendors to improve the accessibility of RiteAid.com and the its vaccine content for customers with disabilities. Our efforts are focused on the generally-recognized and accepted guidelines and/or standards for website accessibility; which are currently the World Wide Web Consortium's Web Content Accessibility Guidelines 2.1 at Levels A and AA.

     

    As you likely recognize, website accessibility is an ongoing journey and not a destination. Therefore, if you have any questions, comments, or concerns, please feel free to contact us by email at rawebsite@riteaid.com, 1-855 882 5951 or Dial 711 to reach us thru National Telecommunications Relay.

     

    In addition, Rite Aid has partnered with Be My Eyes, a free app that connects individuals who are blind or have low-vision with sighted individuals and company representatives for visual assistance through a live video call.. Download the app.