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Mobile App Terms & Conditions and Privacy Policy

Rite Aid Mobile App Terms and Conditions Please read these Terms and Conditions before downloading, installing or using this App.

Your use of the Rite Aid Mobile App (the “App”) constitutes your agreement to be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, please do not access or use this App. We may at any time change the App and these terms and conditions. Your use of the App following any such change constitutes your acceptance of the change. For this reason, we encourage you to review these Terms and Conditions whenever you use the App.

Charges.

You are responsible for payment of any costs or expenses incurred as a result of downloading and using the App, including any operator network and roaming charges. Please check with your service provider for details. If you are not the bill payer for the mobile telephone or handheld device used to access the App, you will be assumed to have received permission from the bill payor to use the App.

Protecting Your Personal Information.

Rite Aid wants to help you take all necessary steps to protect your privacy and personal information. Therefore, please read the Rite Aid Mobile App Privacy Policy to understand the information we gather from the App and the specific measures we take to protect your personal information.

License; Scope of Use.

Subject to these Terms and Conditions, Rite Aid grants you a limited, non-transferable, irrevocable license to view, use and download a single copy of the App for your informational, personal, non-commercial use (the “License”) on any device that you own or control. The License does not allow you to use the App on any device that you do not own or control, and you may not distribute or make the App available over a network where it could be used by multiple devices at the same time. You may not rent, lease, lend, sell, redistribute or sublicense the App. You may not copy (except as expressly permitted by these Terms and Conditions), decompile, reverse-engineer, disassemble, attempt to derive the source code of, modify, or create derivative works of the App, any updates, or any part thereof. Any attempt to do so is a violation of the rights of Rite Aid or its licensors. You may not use this App for any purpose (i) which would be contrary to Rite Aid’s business interest, or (ii) to Rite Aid’s actual or potential economic disadvantage in any respect, including using the App to develop a competing application. All rights not specifically and expressly granted under the License are reserved by Rite Aid.
The App is licensed, not sold. The License confers no title to or ownership in the App and should not be construed as a sale of any rights in or to the App. Rite Aid may terminate, change, suspend or discontinue any aspect of the App, including the availability of any features of the App, at any time and in Rite Aid’s sole discretion.

Trademark and Copyright.

"Content" refers to any materials, documents, images, graphics, logos, design, audio, video and any other information provided from or on our App, including trademarks, service marks and logos. All of the Content on the App is subject to trademark, service mark, trade dress, copyright and/or other intellectual property rights or licenses held by Rite Aid or one of its affiliates or by third parties who have licensed their materials to us.

Use of Content.

You may use the Content of the App only for your personal, non-commercial use. The Content is for informational purposes only and is not a substitute for professional medical advice, diagnosis or treatment. We do not provide medical advice and suggest you consult your health care provider with questions concerning any medical condition. You shall not modify or alter the Content in any way, or delete or change any copyright or trademark notice. Rite Aid reserves complete title and full intellectual property rights in any Content you download from the App.

Links to Third-Party Sites.

This App may contain links to websites (“Sites”) that are owned or operated by third parties. Such links are provided for your reference only; we do not control such Sites and are not responsible for their content. We reserve the right to terminate a link to a third-party Site at any time and the fact that we provide a link does not mean that we endorse, authorize or sponsor that Site.

Comments.

We welcome your comments, notes, messages, ideas, feedback, suggestions or other communications (collectively, "Comments") concerning the App, which shall be and remain the exclusive property of Rite Aid. Your submission of any such Comments shall constitute an assignment to Rite Aid of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the Comments. Rite Aid will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, only send us comments which you desire to assign to us.

DISCLAIMER

THE APP AND THE CONTENT ARE PROVIDED ON AN "AS IS," "AS AVAILABLE" BASIS, WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND. TO THE FULL EXTENT PERMITTED BY LAW, RITE AID DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EITHER EXPRESS OR IMPLIED WITH RESPECT TO THE APP AND THE CONTENT, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND FOR ANY MERCHANDISE OFFERED ON THIS APP. THIS DISCLAIMER DOES NOT APPLY TO ANY PRODUCT WARRANTY OFFERED BY THE MANUFACTURER OF THE ITEM.
RITE AID SHALL NOT HAVE ANY LIABILITY OR RESPONSIBILITY FOR ANY ERRORS OR OMISSIONS IN THE APP OR THE CONTENT. RITE AID DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ON THIS APP IS ACCURATE, COMPLETE, RELIABLE, USEFUL, TIMELY OR CURRENT OR THAT THE APP WILL OPERATE WITHOUT INTERRUPTION OR ERROR.
RITE AID DOES NOT ENDORSE OR MAKE ANY REPRESENTATIONS OR WARRANTIES ABOUT THE OPTIONS OR OTHER SERVICE OR DATA YOU MAY ACCESS, DOWNLOAD OR USE AS A RESULT OF THE USE OF THE INFORMATION CONTAINED ON THIS APP, OR ABOUT ANY THIRD-PARTY SITES YOU MAY LINK TO THROUGH THE APP, WHICH LINKS ARE PROVIDED FOR CONVENIENCE ONLY.
RITE AID MAKES NO REPRESENTATION ABOUT THE SUITABILITY OF THE CONTENT FOR ANY PURPOSE AND SHALL HAVE NO RISK OR RESPONSIBILITY FOR YOUR USE OF ANY OF THE CONTENT.
IN NO EVENT SHALL RITE AID, ITS AFFILIATES OR ANY OF THEIR EMPLOYEES, DIRECTORS, OFFICERS, AGENTS, VENDORS OR SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THIS APP, THE CONTENT, THE DELAY OR INABILITY TO USE THIS APP OR OTHERWISE ARISING IN CONNECTION WITH THIS APP, WHETHER IN CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, EVEN IF AN AUTHORIZED REPRESENTATIVE OF RITE AID HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES. IN JURISDICTIONS THAT DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SUCH LIMITATION SHALL NOT BE APPLICABLE TO YOU.
YOUR USE OF THE APP IS AT YOUR SOLE RISK AND IF YOU ARE DISSATISFIED WITH THE APP, THE CONTENT OR WITH THESE TERMS AND CONDITIONS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE APP.

Waiver.

No term or provision of these Terms and Conditions shall be deemed waived and no breach excused unless such waiver or consent is in writing and signed by the party claimed to have waived or consented.

Termination.

Rite Aid reserves the right, in its sole discretion, to terminate your access to the all or part of the App, with or without notice, for any reason or no reason, including, without limitation, your violation of these Terms and Conditions.

Governing Law and Venue.

By accessing and using this App, you agree that your access and use is subject to these Terms and Conditions as well as applicable laws, as governed and interpreted pursuant to the laws of the Commonwealth of Pennsylvania. Any litigation arising out or in connection with your use of this App shall be exclusively in the state or federal courts located in Cumberland County, Pennsylvania.

Severability; Entire Agreement.

If any part of this agreement is ruled to be unenforceable, then such part shall be limited or eliminated to the minimum extent necessary, with the remainder of agreement remaining in full force and effect. The Terms and Conditions constitute the entire agreement between us governing your use.

Rite Aid Mobile App Privacy Policy

1. INTRODUCTION. Rite Aid Corporation (“Rite Aid”) is committed to protecting your privacy, and has created this Privacy Policy to inform users of the Rite Aid mobile application and related services, including the Text Messaging Program (collectively, the “Mobile App”) about how we gather and use Personal Data (as defined below) in connection with use of the Mobile App. We will take reasonable steps to protect user privacy consistent with the guidelines set forth in this Privacy Policy, and with applicable state and federal laws in the United States. In this Privacy Policy, “user” or “you” means any individual using the Mobile App, whether by downloading or browsing the Mobile App, registering with us by creating an account, or participating in any other activities available through the Mobile App.

2. USER CONSENT. By submitting Personal Data through the Mobile App, you agree to the terms of this Privacy Policy and expressly consent to the processing of your Personal Data in accordance with this Privacy Policy.

3. TYPES OF DATA WE COLLECT. Rite Aid collects Personal Data and Anonymous Data from you when you use the Mobile App.

3.1 Personal Data. “PersonalData" means data that is personally identifiable to you, including your name, address, telephone number, e-mail address and MyRiteAid Login ID, as well as any other non-public information about you that is associated with, or linked to, such data. Your Personal Data may include “protected health information” (“PHI”) subject to privacy and security protections under the Health Insurance Portability and Accountability Act (“HIPAA”). For example, your prescription number and medication information would constitute PHI. For more information about how Rite Aid safeguards PHI in compliance with HIPAA, please see Rite Aid’s Notice of Privacy Practices (https://www.riteaid.com/legal/patient-privacy-policy). We collect the following Personal Data in connection with the Mobile App:
(i) When you create an account with us, we will collect your first and last name, middle initial, e-mail address, password, address, telephone number and date of birth;

(ii) We may also collect certain personal health information related to your prescription management, including prescription numbers and medication information;

(iii) We may periodically collect the GPS data (i.e., location data) and the device information of the handheld mobile device on which the Mobile App is installed. We may collect information (“Mobile App Information”) about your use of the Mobile App and the content you share with others, and associate that information with your account. We use this information, in part, to provide you with location-based information (such as finding a Rite Aid store near you), to personalize your user experience, for marketing purposes as described in this Policy, and to improve the Mobile App. You expressly consent to our collection and use of your Mobile App Information, as described above.

3.2 Anonymous Data. "Anonymous Data" means data that is not associated with or linked to your Personal Data; Anonymous Data does not permit the identification of individual persons.

3.3 Other Types of Data

(a) Cookies or Cache Data. Cookies are a message, or segment of data, sent from a website and stored in a user’s web browser while the user is browsing a website. A cache is a component of your mobile device that transparently stores data for record-keeping purposes. Cookies do not identify users, but they do identify a user’s mobile device. Most browsers and applications are initially set up to accept cookies. If you prefer, you can program your Mobile App so that it does not store this information. If you do so, however, you may not be able to take full advantage of the functionalities of the Mobile App. We reserve the right to use cookies to collect demographic and profile data in order to deliver content tailored to your interests. Advertisers that display advertisements on our website or mobile application may also use cookies. We do not, however, have access to the information obtained from cookies issued from other sites.

(b) IP Addresses, Phone Serial Numbers and Phone Numbers. IP addresses, phone serial numbers and phone numbers are used by your mobile device every time you are connected to the Internet. Your IP address is a number used by computers on the network to identify your mobile device. IP addresses are automatically collected by our web server as part of demographic and profile data (“Traffic Data”) so that certain information (such as the web pages you request) may be sent to you. We will not use your IP address to attempt to identify your Personal Data.

(c) Referer. A “Referer” is the information transmitted by a web browser or application that references the Web URL you linked from, and is automatically collected by our web server as Traffic Data. We reserve the right to use this information to identify broad demographic trends that may be used to provide information tailored to your interests. You will not be personally identified from this information.

(d) System Information. System information that we collect as part of Traffic Data includes time, the type of web browser or phone being used, the operating system/platform, phone network and CPU Speed (“System Information”). System Information is sent automatically by your web browser when you are connected to a website or mobile application. We reserve the right to use System Information for purposes of identifying broad demographic trends. System Information may also be used to provide information appropriate for your mobile device. You will not be personally identified from this information.

4. USE OF DATA WE COLLECT.

4.1 Use of Personal Data. Rite Aid uses and stores your Personal Data in order to provide the Mobile App to you, and to analyze and improve upon the operation of the Mobile App. Personal Data may also be used for operational and administrative purposes of the Mobile App.

4.2 Use of Personal Data for Requested Transactions. Rite Aid uses and stores Personal Data in order to fulfill transactions that you have requested through the Mobile App, such as transfer of a prescription.

4.3 Creation of Anonymous Data. We may create Anonymous Data records from Personal Data by excluding information (i.e., your name) that makes the data personally identifiable to you. We use this Anonymous Data to analyze request and usage patterns so that we may enhance the content of our Mobile App. Rite Aid reserves the right to use Anonymous Data for any purpose and to disclose Anonymous Data to third parties in its sole discretion.

4.4 E-mail Communications. If you register and provide your e-mail address, we may send you administrative e-mails. If you wish to opt out of these e-mails, you may do so by following the “unsubscribe” instructions provided for you in such e-mail.

4.5 User Testimonials. We value your feedback on, and appreciate any testimonials about, our Mobile App. If you send us any such feedback or testimonials, they shall be deemed, and shall remain, the property of Rite Aid, and shall not be considered confidential. Rite Aid shall, however, obtain prior written approval before using your identity or contact information, if Rite Aid wishes to reference you in connection with such feedback or testimonial.

5. DISCLOSURE TO THIRD PARTIES.

5.1 Disclosure to Third-Party Service Providers. We may share your Personal Data with, or allow your Personal Data to be collected by, third-party service providers: (a) to provide you with the services that we offer you through our Mobile App; (b) to conduct quality assurance testing; (c) to facilitate creation of accounts; (d) to provide technical support; or (e) to provide other services to us or you. These third-party service providers are prohibited from using your Personal Data other than to provide the services requested by Rite Aid. You expressly consent to the sharing of your Personal Data with our contractors and other service providers as described herein.

5.2 Legal Disclosures. Regardless of any choices you make regarding your Personal Data (as described below), Rite Aid may disclose Personal Data if it believes in good faith that such disclosure is necessary to: (a) comply with relevant laws or to respond to subpoenas or warrants served on Rite Aid; (b) protect or defend the rights or property of Rite Aid or users of the Mobile App; or (c) assist in the detection and investigation of fraud and other illegal activity.

5.3 Acquisitions. If another company acquires our company or our assets, that company will thereafter possess the Personal Data collected by us, and will assume the rights and obligations regarding your Personal Data as described in this Privacy Policy.

5.4 Other Disclosures. Regardless of any choices you make regarding your Personal Data (as described below), we may disclose Personal Data if we believe in good faith that such disclosures are necessary: (a) in connection with any legal investigation; (b) to comply with relevant laws or to respond to subpoenas or warrants served on Rite Aid; (c) to protect or defend the rights or property of Rite Aid or users of the Mobile App; and/or (d) to investigate or assist in preventing any violation or potential violation of the law, this Privacy Policy or our Rite Aid Mobile App Terms and Conditions (“Terms and Conditions”).
6. YOUR CHOICES REGARDING YOUR PERSONAL DATA.

6.1 Choices Regarding Promotional Communications. Unless you have indicated otherwise in your account, we may send you communications (including e-mail, postal mail, phone, text/SMS) that promote the use of our Rite Aid services and may contain advertisements or coupons for products and services of other third parties ("Promotional Communications"). We will only use your PHI in Promotional Communications to the extent permitted by HIPAA and other applicable laws. When you receive Promotional Communications from us, you may indicate a preference to stop receiving further Promotional Communications from us. You will have the opportunity to "opt-out" by following the unsubscribe instructions provided in the Promotional Communication you receive or you may choose to adjust your account settings on riteaid.com, or you may contact us directly. Despite your indicated preferences for receiving Promotional Communications, we may send you communications related to our services and policies (including notices of any updates to our Terms and Conditions or Privacy Policy).

6.2 Changes to Personal Data. You may change any of your Personal Data in your account by editing your Mobile App profile. You may request deletion of your Personal Data by us, but please note that we may be required (by law or otherwise) to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete any information, it will be deleted from the active database, however, such information may continue to be retained on our backup and archival systems. Accordingly, when you request that we remove your information from our systems, copies may remain on our systems for a certain time. Please note that such requests are handled promptly, but it does require some time to complete the request. Until that time, your information may continue to be used in accordance with the terms of this Policy.

6.3 Sharing of Information. We feel strongly that your Personal Data should only be seen by you, unless you choose to share it with others. We will never sell, rent, license or exchange Personal Data with a third party without your permission, except as otherwise provided. No Personal Data will be shared with advertisers or other Rite Aid partners without your permission. Some of your Anonymous Data may be shared on an aggregate basis only, as a part of a larger set of statistics (e.g., statistics that indicate the percentage of our customers that are female), but that information will not be sufficient to permit the recipient to identify you.

7. GENERAL.

7.1 Security. Rite Aid is committed to protecting the security of your Personal Data. We use a variety of industry-standard security technologies and procedures to help protect your Personal Data from unauthorized access, use or disclosure. We also require you to enter a password and other authenticating information to access your account. Please do not disclose your account password to unauthorized people. Despite these measures, you should know that Rite Aid cannot fully eliminate security risks associated with Personal Data.

7.2 Links. The Mobile App may contain advertisements and/or links to websites owned or operated by third parties. Such links are provided for your reference only, and Rite Aid has no responsibility or liability for the privacy practices or the content of those websites. Additionally, if you make a purchase from a store or merchant listed on, or linked to, the Mobile App, any information that you give, such as your credit card number or contact information, is provided to those merchants. These merchants have separate privacy and data collection practices, and Rite Aid has no responsibility or liability for these independent policies. Users are encouraged to review the privacy policies of each third-party website. This Privacy Policy applies solely to information collected by use of the Mobile App.

7.3 Amendments. Rite Aid may modify or amend this Privacy Policy from time to time. If we make any material changes, as determined by Rite Aid, in the way in which Personal Data is collected, used or transferred, we will notify you of these changes by modification of this Privacy Policy, which will be available for review by you on the Mobile App. Notwithstanding any modifications we may make, any Personal Data collected by Rite Aid from you will be treated in accordance with the privacy policy in effect at the time information was collected, unless we obtain your consent otherwise.

7.4 Children. Rite Aid does not knowingly collect or maintain personally identifiable Personal Data directed at persons under age 18. If Rite Aid learns that Personal Data of individuals younger than 18 years of age has been collected without verifiable parental consent, then Rite Aid will take the appropriate steps to delete this information. To make such a request, please contact us at 1-717-761-2633. 

 

Minors
If you are under 18, you or your guardian may request that Rite Aid remove any content or information that you may have posted on our Internet Web site, or any online service, online application, or mobile application, including your name, address, mobile or home phone, gender and date of birth. If you choose to request that Rite Aid remove any such content or information, you may do so by visiting riteaid.com/contact us to email or chat live with a customer support agent, calling customer support at 1-800-RITEAID (748-3243), updating your wellness+ profile or by writing to Rite Aid Corporation P.O. BOX 3165 Attn: Customer Support, Camp Hill, PA 17011-3165. Please note, that our removal of your content or information does not ensure complete or comprehensive removal of the content or information posted on our Internet Web site, or any online service, online application, or mobile application.

7.5 General Inquiries and Concerns. To submit a general inquiry or concern, please contact us at 1-717-761-2633 or write to us at the following address:


Privacy Officer
Rite Aid Hdqtrs Corp
30 Hunter Lane
Camp Hill, PA 17011

7.6 Users from Outside the United States. Rite Aid and its servers are located in the United States and are subject to the applicable state and federal laws of the United States. If you choose to access or use the Mobile App, you consent to the use and disclosure of information in accordance with this Privacy Policy and are thereby subject to such laws.

Effective Date of this Policy: December 12, 2012