At Rite Aid we are committed to providing you with the most advanced health care possible. The personal and medical information that we receive from you is vital for us to help you maintain your health. Your online privacy is important to us and we want you to be assured that your personal information is properly safeguarded.
What Information We Collect
We collect personal information you provide when using the Riteaid.com website. Your name, password, home address, medical information, e-mail address and date of birth are examples of personally identifiable information. This information is necessary to respond to your questions, provide you additional healthcare information and coupons or process your order.
Information Automatically Collected
We automatically receive and collect certain types of information whenever you visit the Site. For example, like many Web sites, we use "cookies" and Web beacons (described below) and obtain certain types of information when your Web browser accesses our Site. This information includes the Internet protocol (IP) address of your computer, your browser software and operating system, your web server, the date and time you access our Site, session information (such as download errors and page response times), information about your viewing, search and purchase history and information about the referring URL and the URL clickstream to, through, and from our Site. We use this information to monitor the usage and performance of our Site, to enhance our customers' search and shopping experiences and to determine aggregate information about our user base and usage patterns. Please note that we do not respond to or grant any requests by users of our Website not to track or collect personally identifiable information.
How We Use Your Information
The personal and medical information we receive from you enables us to provide you individualized customer service. That customer service may include messaging with Rite Aid pharmacists, providing healthcare information, special coupons and product offers, and administering contests, surveys or promotions. We may occasionally send useful information to you by e-mail, including new products and when specials or promotions become available.
We never sell or rent your personal information to any third parties. We will not share or intentionally release personal information other than to you, Rite Aid Hdqtrs. Corp. and its subsidiaries, your authorized representatives including medical professionals and our agents, who are employed to perform functions on our behalf. These functions may include sending postal mail and e-mails, delivering packages, fulfilling orders, analyzing information or processing payments. Our agents may not use personal information for any purpose other than in performing their functions for the Company. We also may be required by valid legal process (warrants or subpoenas), to prevent harm or injury (such as product recalls or other circumstances) or by law to disclose your medical and personal information.
You may decline to receive any additional e-mails concerning new products and services by emailing us or calling 1-800 RITE AID (1-800-748-3243) and we will promptly remove your name from the mailing list. You also have the right not to disclose your medical history to us. We encourage you to complete the information so that we can give you the most comprehensive health care possible. Rite Aid holds all this information in the strictest privacy.
Links to Other Sites
We may provide links to other sites that we believe offer our customers useful products and services. Although our website contains links to other sites, we will not share your personal information with these sites without your permission. We do not make any endorsement of or representation or warranty regarding linked sites or their content since they are not controlled by Rite Aid. This Privacy and Security Policy applies only to activities conducted and personal information collected on this Riteaid.com website. We are not responsible for the privacy policies or security procedures of these links. We suggest you review a linked site's privacy and security policy before entering any information.
Updating your Personal Information
You can review and update any of the information that you have given us by emailing us or calling 1-800 RITE AID (1-800-748-3243) . Our customer support staff will update your information.
Riteaid.com utilizes Secure Socket Layer (SSL) technology, which encrypts your personal and medical information as it is transmitted over the Internet. Rite Aid is committed to securing your personal information, and this technology is designed for use with secure Web servers.
When you visit Riteaid.com, you will be assigned a "cookie", which is a small text file stored on your computer's hard drive. Cookies store your preferences and settings for a particular website and use them the next time you visit.
Most Internet browsers permit you to erase or block cookies. Refer to your browser instructions or help screens to assist you in these processes: preventing your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Please note that cookies permit you to take full advantage of Riteaid.com features and we recommend that you leave them turned on.
Just like you, we're especially aware of children's privacy issues. We know that parents are justifiably concerned about their children's activities online and what's being done with the information they reveal. That's why we will never intentionally collect information from children under 13, with the exception of e-mail addresses used only for reply purposes. If we learn that we have collected personal information from a child under age 13, we will promptly delete that information. If you believe that we might have any information from a child under age 13, please contact us at 1-800 RITE AID (1-800-748-3243).
Changes to Our Policy
Policy Updated: December 30, 2013