*through partnership with Department of Health and Human Services. Rite Aid currently does not meet Hawaii travel requirements for testing. Visit the CDC website to learn more about other destinations.
Last updated 6/30/21
The safety of our associates, customers and communities is our number one priority. During this unprecedented crisis, we are taking many extra precautions to continue to serve our customers during a time when they need our help the most. We follow local guidance regarding protective measures, such as capacity limits.
Our stores, pharmacies and distribution centers are all following CDC guidance to help stop the spread of the virus.
Our stores and distribution centers are using cleaning kits that include hand sanitizers, wipes, masks and gloves. We are cleaning more frequently and constantly disinfecting high-traffic surfaces throughout these locations. We follow strict cleaning procedures per CDC guidance when an associate has tested positive for COVID-19 or is presumed to have a case of COVID-19, including closing the store for a comprehensive sanitizing regimen, when necessary.
We also offer services such as delivery, drive thru (at select locations), 90 day script refills and much more.
We have signs and tape markers encouraging you to keep six feet of distance from others. We are installing Plexiglass shields at the registers and pharmacy windows.
Rite Aid understands that the elderly population and those with underlying medical conditions are particularly susceptible to COVID-19. We have set aside special daily shopping hours between 9 am and 10 am to serve senior citizens and those with a weakened immune system.
If you’re not a senior or somebody with a weakened immune system, we appreciate your patience, flexibility and willingness to visit our stores outside of that reserved hour. If you need a prescription during that time, we encourage you to use our full-service pharmacy windows available at most locations or to call ahead to the store for accommodation. We encourage everybody to also take advantage of free prescription delivery, and online shopping options to minimize person-to-person contact.
All stores are currently offering "Pay ‘n Go” pre-pay services for prescriptions. Patients who are signed up for Prescription Notifications at eligible stores will have an option to pre-pay for their pharmacy order when they receive their “Your Prescription is Ready” text or email with a link to pay.
We are also encouraging the use of contactless payments like Apple Pay, Android Pay and contactless cards, which allow you to hold your card near the pin pad to be read wirelessly. Contact your bank for more information on contactless credit cards.
A supply of finger covers are available at each register, and customers are encouraged to use one if they need to touch our pin pad payment units.
All three of Rite Aid’s COVID-19 tests (drive-thru, mail-in, at-home) only take a few minutes to complete.
Testing is painless and just requires swabbing midway in both nostrils.
Drive-thru: You’ll receive your results within 2-5 days via the email you provided at registration. If positive, a health care worker will call you.
Mail-in: Return your kit with free overnight return shipping the same day you take your sample. Get results within 2 business days of your kit arriving at the lab.
At-home: Results within 15 minutes. Recommended to test twice within 3 days at least 36 hours apart.
Rite Aid’s tests satisfy the requirements for many travel destinations, but to ensure there are no issues with your travel, be sure to check the requirements posted on your destination’s website or the CDC website. These websites should indicate approved tests or labs that can be used to satisfy their specific testing requirements. If you’re traveling to Hawaii, please note that Rite Aid is not currently one of the listed approved partners for testing prior to travel to Hawaii.