wellness+ Terms & Conditions

wellness+ Rewards℠ Terms

Rite Aid’s wellness+ rewards program (“wellness+”) is a free customer loyalty program, operated and sponsored by Rite Aid, which allows participants to earn merchandise credit called “BonusCash” (“BonusCash”) by purchasing specific promoted products from Rite Aid® stores or www.riteaid.com. Members are also eligible to receive savings through Discounts, defined below.

The following terms and conditions (these “wellness+ Terms”) apply to your access to and participation in wellness+. PLEASE READ THESE TERMS CAREFULLY. BY ACCESSING OR PARTICIPATING IN WELLNESS+, YOU AGREE TO BE BOUND BY THESE TERMS AND ALL TERMS INCORPORATED BY REFERENCE AS DESCRIBED BELOW. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT PARTICIPATE IN THE WELLNESS+ PROGRAM.

These wellness+ Terms do not alter in any way the terms or conditions of any other agreement you may have with Rite Aid for other products and services. Rite Aid may, in its sole discretion, cancel, change, suspend or modify any aspect of wellness+ (including the availability of BonusCash and Discounts) and/or all or any portion of these wellness+ Terms at any time, without notice to you. Your participation in wellness+, including your redemption of BonusCash or Discounts, is considered acceptance of these wellness+ Terms (including any subsequent changes or modifications), so it is important to check the wellness+ Terms periodically. If you do not agree to current wellness+ Terms, you must stop participating in wellness+.

In addition, these wellness+ Terms complement and incorporate by reference Rite Aid’s website Terms & Conditions (the “Site Terms”) and privacy policy. In the event of any conflict between the wellness+ Terms and the Site Terms, the wellness+ Terms control.

ELIGIBILITY AND ENROLLMENT

There are no membership fees associated with wellness+, and no initial purchase is required. To become a member (“Member”) of wellness+, you must be a legal resident of the forty-eight continental United States and the District of Columbia (but specifically excluding Guam, Puerto Rico, and the US Virgin Islands) and be 13 years of age or older. If you are between 13 and 18 years old you confirm by participating in wellness+ that you have obtained permission from your parent or legal guardian to be a Member of wellness+. As stated below, some aspects of wellness+ may have more restrictive age requirements. wellness+ is intended for personal use only. Commercial use is prohibited. You can enroll in wellness+ in Rite Aid stores, at riteaid.com/wellness, or via the Rite Aid app.

Once you are enrolled in wellness+ and have accepted these wellness+ Terms, you can view and manage your wellness+ account through riteaid.com/wellness. You may only have one wellness+ account; your wellness+ account, BonusCash, and Discounts are personal to you and may not be sold, transferred or assigned to, or shared with, family, friends or others, or used by you for any commercial purpose. You are solely responsible for any tax consequences that may result from your participation in wellness+ and your use of BonusCash or Discounts.

BONUSCASH

Earning BonusCash
BonusCash will be awarded when you purchase eligible promoted items. wellness+ BonusCash is or will be loaded automatically to wellness+ or Plenti® card only for use in-store or at riteaid.com, beginning at 6AM on the day after issuance. BonusCash for online purchases will be issued after the entire order has shipped. BonusCash will expire 60 days from the date it was first issued.

The products on which wellness+ BonusCash can be earned are determined by Rite Aid, in its sole discretion, and will change from time to time without notice. wellness+ BonusCash cannot be earned from the purchase of tobacco products, alcohol, lottery tickets, gift cards, licenses, money orders, money transfers, newspapers, stamps, other mail services, dairy products, items and services distributed by RediClinic®, items distributed by Moran Foods and Save-A-Lot® Food Stores, prescriptions, or other items prohibited by law, or for the payment of prescription copays, tax or shipping costs(together, “Excluded Items”). You can check your Rite Aid BonusCash balance here.

Redeeming BonusCash
BonusCash is promotional in nature, has no cash value, and is not redeemable for cash—it can only be applied toward the purchase of eligible merchandise sold at Rite Aid stores and on-line at www.riteaid.com. wellness+ BonusCash cannot be used for Excluded Items or prescriptions (including co-pays). BonusCash cannot be applied to previous purchases, even if on the same day.

You can redeem BonusCash during the checkout process by providing either your wellness+ card or the phone number associated with your account. Although Rite Aid may as a courtesy inform you at check-out that you have BonusCash available for redemption, you may choose to use or save your BonusCash for use on a later date, subject to expiration as described below. Online purchases made with BonusCash will ship in the normal course of business.

Allergy Program
From January 1, 2018 to December 31, 2018, Members can receive $20 BonusCash after spending $75 on qualifying over-the-counter (OTC) allergy products, as part of Rite Aid’s wellness+ Allergy program (“Allergy”). To qualify for these benefits, you must have a wellness+ or Plenti card, and register for Allergy in a Rite Aid store (registration is not available online). Allergy accounts will not be activated until after the Allergy member makes a qualifying purchase in a Rite Aid store (not online). Members must be 18 years of age or older to participate in Allergy. To receive the $20 in BonusCash, Allergy members must spend $75 out of-pocket on qualifying OTC products, to be determined in Rite Aid’s sole discretion, including Adult and Children's Advil® Allergy, Alavert®, Allegra®, Benadryl®, Claritin®, Flonase®, Flonase Sensimist®, Mucinex Sinus Max®, Nasacort®, Nasalcrom®, Rhinocort®, Xyzal®, Zyrtec®, and Rite Aid® brand Budesonide, Cetirizine, Chlorpheniramine, Diphenhydramine, Fexofenadine, Fluticasone, and Loratadine.  OTC products eligible for Allergy participation also include Alaway®, Clear Eyes®, Opcon-A®, Naphcon-A®, Visine®, Zaditor® Allergy Eye Relief, and Rite Aid® Allergy Eye Relief, Halls®, Luden’s®, and Ricola® Cough Drops, Sinex® Nasal Spray, Ayr® Allergy and Sinus Saline Nasal Spray 50 ml, Rite Aid™ Triamcinalone Allergy 120 Sprays and Xlear® Nasal Saline, Benadryl® and Cortizone-10® Anti-Itch and Kleenex® Facial Tissues.  Tax, shipping, Discounts (defined below), Manufacturer Coupons (defined below), and prescription copays do not count toward the $75 threshold.  

Returns
Items purchased using only BonusCash may only be exchanged for a refund of the applicable BonusCash (not cash or credit). Where you purchased an item using both cash/credit and BonusCash, you will be refunded the respective amounts of cash/credit that were paid and BonusCash that was redeemed. If you void a purchase or return your purchase, Rite Aid will deduct the BonusCash that was awarded for that purchase from your wellness+ account. If you have already redeemed that BonusCash, this could potentially result in a negative BonusCash balance in your account, which you may restore by purchases of other qualifying merchandise. 

DISCOUNTS

Members may also be eligible for additional savings and discounts offered by Rite Aid as part of wellness+ (together, “Discounts”). BonusCash is not a Discount as defined herein. Rite Aid’s Coupon Acceptance Policy applies to all Discounts.

Discounts may be sent to Members via email, register receipt, or mail, or they may be loaded directly onto Members’ wellness+ or Plenti cards.  Where a Discount is not loaded onto a Member’s wellness+ card, the Member must present the proof of the Discount at checkout to receive the Discount; proof of the Discount shall be accepted in Ride Aid’s sole discretion. Discounts are not valid on Excluded Items. Discounts may not be combined with any other offer, and may not be applied to previous purchases. When used with a sale priced item, the customer will pay the lower of the sale price and the price after applying the Discount to the item’s regular price. Rite Aid reserves the right to limit the number of Discounts loaded onto a given wellness+ or Plenti card, and to add, modify or delete any Discount without prior notification. Where a Member’s card contains two of the same category of Discounts (for example, two Savings Passes, discussed below), the Discount offering the lesser savings will be deleted from the Member’s account. Where a Member returns an item that was purchased using a Discount, the Discount will not be returned to the Member’s account.  Rite Aid is not responsible for unintended redemption of any offer loaded to a Member’s wellness+ card. Each Discount must be redeemed in a single transaction.

wellness+ Coupons
Members may receive coupons for savings off of prices offered by Rite Aid (“wellness+ Coupons”). These are distinguishable from publicly available coupons (“Manufacturer Coupons”), such as those distributed in Rite Aid circulars, newspapers, email, Facebook page, register receipts, as they are only available to Members.

Shopping Passes
Members may also receive passes offering percentage discounts off of future purchases (such as “10% off your next trip”) through so-called “Shopping Passes”.

Tiered Discounts
Through qualifying purchases, Members may earn points (“Points”), which can make them eligible for Tiered Discounts. Each Tier offers a different percentage of savings on eligible purchases, and Tiers are determined based on the number of Points accrued by the customer in a given calendar year, as follows:

Tier

Points Needed

Discount

Bronze Tier

0-499

n/a

Silver Tier

500-999

10%

Gold Tier

1000 and higher

20%

Customers earn one (1) Point for every dollar spent on eligible purchases they make when they scan their wellness+ card or enter the phone number associated with the wellness+ card at the register. Points cannot be earned with purchases of Excluded Items, with the exception that customers will earn 25 Points for every non-government funded prescription filled (with the exception of transactions in the states of New York and New Jersey), and 1 Point for every dollar spent on co-pays on government-funded prescriptions (not to exceed 25 Points per prescription). Points will only be earned for money actually spent by the Member; Members will not receive Points, for example, for savings from Discounts, or from Manufacturer Coupons, which result in a reduction of their out-of-pocket costs for eligible purchases. Other limitations and/or restrictions may apply based on state law or other applicable requirements. Points will be reset to zero (0) on January 1 of each calendar year, but Members will maintain any earned Bronze, Silver, and Gold tier level through the end of the next calendar year. If you void a purchase or return your purchase, Rite Aid will deduct the Points that were awarded for that purchase from your wellness+ account; this could potentially result in a negative BonusCash balance in your account.  You can check your Points balance here.

wellness65+℠
Through its wellness65+ program (“wellness65+”), Members over 65 years old can receive 20% off certain purchases made on Wednesdays. To qualify, a Member must specifically enroll in the wellness65+ and be a wellness+ Member and at least 65 years old on the date of enrollment.

Buy One, Get One Free
Rite Aid accepts Buy One, Get One Free coupons, however only one coupon can be used for each pair of items purchased. A customer can use one “cents off” coupon (a coupon of fixed value such as $.50, $1.25, etc.) in conjunction with the item they are purchasing on a Buy One, Get One Free promotion (or with a Buy One, Get One Free coupon), although the value of the cents off coupon cannot exceed the selling price of the item. Customers can use up to two coupons with a Buy One, Get One at a % off promotion, provided the total value of the coupons does not exceed the selling price of the two items combined.

  • Buy One, Get One Free coupons cannot be used in conjunction with a Buy One, Get One Free or with a Buy One, Get One at a % off promotion.

TERMINATION

You can cancel your membership at any time by calling 1-800-RITEAID. If you cancel your wellness+ membership, all accumulated BonusCash in your account will expire on the date and at the time you cancel your membership.

In its sole discretion, Rite Aid may cancel, change, suspend, or modify any aspect of wellness+ at any time, including terms relating to the earning or redemption of BonusCash. The wellness+ program will continue until terminated, suspended, or modified by Rite Aid. If Rite Aid makes changes to these wellness+ Terms, the amended terms will be posted to this website, and the “Last Updated” date at the bottom of this page will be updated. Rite Aid may also attempt to notify you in other ways. Unless Rite Aid says otherwise, the amended wellness+ Terms will be effective immediately and your continued participation in wellness+, after the amended terms are posted, will confirm your acceptance of the changes. 

Without notice to you, Rite Aid reserves the right to suspend or terminate your wellness+ account and/or your participation in wellness+ (in whole or in part) if Rite Aid deems or suspects that you have engaged in or have attempted to engage in any of the following: acting in violation of these wellness+ Terms; damaging, tampering with or corrupting the operation of wellness+; any unauthorized, deceptive, inappropriate, uncooperative, disruptive, fraudulent, potentially fraudulent, unusual, or unlawful behavior or activity; using BonusCash for resale or commercial purposes; or activity deemed in the sole discretion of Rite Aid to be generally inconsistent with the intended operation of wellness+ or the wellness+ Terms. Any decision Rite Aid makes relating to termination or suspension of any Member’s participation in wellness+ shall be final and binding in all respects. Rite Aid shall be the sole determiner in cases of suspected abuse, fraud, or breach of these wellness+ Terms or intent of these wellness+ Terms. In the event that your participation in wellness+ is terminated, all accumulated BonusCash in your account will expire on the date of such termination. Rite Aid may, in its sole discretion, suspend, cancel or combine accounts that appear to be duplicative. Rite Aid also reserves the right to deactivate any wellness+ account that has not been used for twenty-four (24) consecutive months.

COMMUNICATIONS

By participating in wellness+, you agree to allow Rite Aid to contact you via email, phone, external websites and various other channels. With your permission, Rite Aid may also communicate via text message. Texts messages are subject to Rite Aid’s Text Messaging Terms and Conditions. SMS Msg & Data rates may apply. To unsubscribe, text STOP to RATEXT. For help, text HELP to RATEXT, see Text Messaging Terms and Conditions, or call 1-800-RITE AID (1-800-748-3243).

Rite Aid may use these channels to communicate with you about account status, notify you when you earn BonusCash, communicate program changes, offer special promotions, coupons, information and offerings that may be of interest to you, and more. For more information about other ways Rite Aid may use your information, visit Rite Aid’s privacy policy.

Last Updated: October 23, 2018