A Message From Our CEO

June 2, 2020

To our Rite Aid associates and customers,

Like you, I am deeply distraught and heartbroken by the tragic death of George Floyd and the events unfolding across the nation. Our communities are hurting, and I am sure many of you are hurting.

While my words won’t take away the hurt, pain or frustration, I do believe – now more than ever – it’s important to let everyone know what we stand for as a company and what I stand for as a leader.

First, let me be clear: racism, injustice and intolerance have no home in the Rite Aid organization or in our communities. I do not accept anything other than the notion that diversity and inclusion make us better as a country and as an organization. I know we have many colleagues who are struggling at this time. We need to give our associates the support they need. Check in with each other, and show empathy while we all try to make sense of a situation that has decades of complication. And while I don’t have the answers, I know the worst thing we can do is stay silent.

Second, my priority is the health and safety of our associates and customers. I’m grateful to share that all of our associates are safe. To ensure continued safety, we have temporarily closed a number of stores that were damaged or put at risk so we can assess the situation and make repairs. We have also adjusted store hours across nearly all of our 2,400+ locations. The situation is evolving, but know we will do whatever it takes to keep you safe.

Finally, if we’ve learned anything the last few months, it’s that we can come together to act on the core purpose of keeping our communities healthy and helping people thrive. We will continue to play an essential role to those we serve. While buildings and merchandise have been damaged, our commitment has not. We will fix structures. We will reopen stores. We will take care of our associates. And we will take care of ALL of our communities.

Our resolve to be a diverse, inclusive company is stronger than ever. It will take time for our country to heal, but know that Rite Aid can and will play an important role in this healing process through the care and services we provide.

Thank you and stay safe,