Chat with a Pharmacist

Get answers from a pharmacist now with online chat

We’re committed to offering you, our customers, personalized online pharmacy care and resources, whenever and wherever you need it..

  • As a wellness+ rewards member, you have 24/7 access to a pharmacist via online chat
  •  wellness+ members can also speak with a clinical pharmacist 24/7 by phone, by calling
    1-800-RITEAID (1-800-748-3243). Hearing or speech disabled dial 711 to reach us through National Telecommunications Relay.
  • Diabetes specialists are available via online chat and over the phone Monday through Friday from 9 am to 8 pm EST.
  • You can also submit your questions via our Secure Message Center, whether you’re a wellness+ rewards member or not. You’ll need a separate login account for this service. Messages are reviewed Monday through Friday between 9am and 8pm EST and responses will be sent within 24 business hours.

Feel free to contact a pharmacist with questions or concerns about your prescriptions, potential drug interactions, or anything else regarding your medications. Or look through the following frequently asked pharmacy questions to see if your question has already been answered.