Management Team

Heyward Donigan was appointed Rite Aid’s president and chief executive officer in August 2019.


Before joining Rite Aid, Donigan was president and chief executive officer of Sapphire Digital, which designs and develops omnichannel platforms that help consumers choose their best fit healthcare providers. In that role, Donigan led Sapphire Digital’s strategy and operations to record growth and consumer engagement. Prior to Sapphire Digital, Donigan was president and chief executive officer of ValueOptions, then the nation’s largest independent behavioral health improvement company, where she drove innovation through disciplined execution and grew company revenues to over $1 billion. Previously, Donigan served as executive vice president & chief marketing officer at Premera Blue Cross, where, she was responsible for driving profitable growth across the individual, small group, mid-market and national account businesses, and helped the company achieve record growth and profits. Earlier in her career, Donigan served as senior vice president of all operations at Cigna Healthcare. She has also held executive roles at General Electric, Empire BCBS and U.S. Healthcare, and previously served on the Board of Directors at several public companies, including Kindred Healthcare.


Donigan holds a master’s of public administration from New York University. She graduated with a bachelor’s degree in English from the University of Virginia.

Jim Peters was appointed chief operating officer in October 2019 and leads all aspects of Rite Aid’s pharmacy and clinical strategy development and execution; health plan, health system and strategic corporate relationships; marketing and merchandising; corporate development, strategy and communications. Peters is a recognized leader with 25 years’ of broad healthcare and technology experience. Most recently, Peters served as chief executive officer of Skyward Health, a strategic healthcare advisory firm. Prior to Skyward, Peters was a 12-year senior executive at Geisinger Health System, helping establish Geisinger’s national reputation for healthcare innovation. At Geisinger, Peters held roles including chief executive officer of Geisinger Medical Management Corporation, managing partner of Geisinger Ventures and senior vice president, chief strategic partnerships officer. Prior to Geisinger, Peters served as principal at Updata Capital, a venture capital firm focused on software, data analytics and health IT. Earlier, after starting his career at Andersen Consulting in New York, Peters founded and grew a successful software services firm.


Peters is a member of the American College of Corporate Directors and, until its recent acquisition, an independent director of NxStage Medical, Inc. (NASDAQ: NXTM). He is also an independent director of Special Olympics PA. Peters serves as an adjunct lecturer at Lehigh University and has been a guest lecturer for the Wharton School at the University of Pennsylvania. Peters holds an MBA in finance from the Wharton School at the University of Pennsylvania, and graduated with a Bachelor of Arts in architecture from Lehigh University.



Matt Schroeder was named executive vice president and chief financial officer in March 2019. He is responsible for managing the company’s finances, financial planning and financial reporting. Schroeder joined Rite Aid in 2000 as vice president of financial accounting and was promoted to group vice president of strategy, investor relations and treasurer in 2010. In 2017, Schroeder was promoted to senior vice president, chief accounting officer and treasurer. Prior to joining the company, Schroeder worked for Arthur Andersen LLP, where he held several positions of increasing responsibility, including audit senior manager and audit manager. He also currently serves as treasurer of The Rite Aid Foundation, as well as a member of its Board of Directors.


Schroeder holds a bachelor’s degree in accounting from Indiana University of Pennsylvania and is a CPA.



Jessica Kazmaier has been the Chief Human Resources Officer at Rite Aid since March 2019 leading all aspects of the human resources strategy including talent management, associate engagement, incentives and labor relations. She joined Rite Aid in 2001 in the associate benefits function and has held various human resources positions of increasing responsibility including vice president, total rewards and group vice president, compensation, benefits and HR corporate services. In this role she focused on total rewards strategy, enterprise-wide human resources policies, tools and compliance, and corporate headquarters talent acquisition and employee relations. Kazmaier also previously served as retirement manager at Harsco Corporation where she managed the companies 401(k) and pension plans.


She earned a dual bachelor’s degree in business administration and psychology from the University of Pittsburgh and her Certified Employee Benefits Specialist designation from the Wharton School of the University of Pennsylvania and International Foundation of Employee Benefits Plans.

Jocelyn Konrad was named executive vice president and chief pharmacy officer in October 2019. Konrad is responsible for pharmacy operations and clinical services, market access, pharmacy purchasing, government and regulatory affairs, workforce management, service excellence, pharmacy field team management and the development, implementation and management of new pharmacy initiatives. Konrad also oversees Rite Aid subsidiary, Health Dialog and, is responsible for Elixir mail and Elixir specialty pharmacy. A registered pharmacist and retail pharmacy veteran with more than 25 years of experience, Konrad began her career in pharmacy in 1992, serving as a pharmacist for Thrift Drug Pharmacy. In 1997, she joined Eckerd Pharmacy as a district manager and held this role through 2007 when Eckerd was acquired by Rite Aid Corporation. During her time at Rite Aid, Konrad has held a variety of roles including district pharmacy manager, regional pharmacy vice president, vice president of health care initiatives, group vice president of pharmacy initiatives and clinical services, and most recently, executive vice president, overseeing pharmacy and retail operations and asset protection. 


Konrad holds a bachelor’s of pharmacy degree from the Philadelphia College of Pharmacy and Science.

Andre Persaud was named executive vice president and chief retail officer for Rite Aid in June 2021. Prior to that, Persaud served as executive vice president, retail, with responsibility for Rite Aid’s retail operations, supply chain, field team management, asset protection, and facility maintenance and repairs. He was responsible for orchestrating new in-store experiences and retail operations processes in line with Rite Aid’s RxEvolution strategy. Persaud is an accomplished senior executive with more than 25 years of diverse and broad retail experience across varied channels and formats for public and private-equity owned companies in both the U.S. and Canada.


Prior to Rite Aid, Persaud was as an executive consultant with Wakefern Food Corporation, the nation’s largest retailer-owned cooperative with member companies that own and operate supermarkets. There, he worked with the leadership team on the company’s ongoing strategic transformation. Prior to Wakefern, Persaud served as executive vice president retail for Shopko Stores Operating Company, with direct responsibility for all operating divisions and banners across retail, pharmacy and optical. Previously, Persaud served as senior vice president, store operations for Burlington Stores and prior to that he served as senior vice president, central operations and merchandising, for Loblaw Companies Limited, Canada’s leading grocery business. Previously, Persaud served in multiple senior operational leadership roles for Shoppers Drug Mart. He began his career as a pharmacist and served in progressive leadership roles to eventually lead drug store operations for Walmart Canada.


Persaud has served on the National Association of Chain Drug Stores Board of Directors and as a board advisor for Profitect, an AI and prescriptive analytics company. He is a recipient of the National Diversity Council’s 2021 Leadership Excellence Award.


Persaud holds both a bachelor of pharmacy degree and an MBA from the State University of New York at Buffalo.


Justin Mennen was appointed chief information officer in December 2018 and was named executive vice president in October 2019. Mennen is responsible for all aspects of the company’s information technology operations, strategy and execution. He is focused on delivering a seamless and differentiated customer experience across Rite Aid’s digital and physical touchpoints, while streamlining operations and increasing associate productivity across the company. Prior to joining Ride Aid, Mennen led technology organizations across several industries, most notably as CompuCom’s chief digital officer and chief information officer, as the vice president of enterprise architecture and technology innovation for Estée Lauder Companies, and as the regional chief information officer for Dell Asia Pacific and Japan. Mennen brings a wealth of knowledge with two decades of experience leveraging technology to create competitive business advantages and value, with extensive expertise leading digital technology transformation.



Mennen holds a bachelor’s degree in business administration from the University of Kansas.

Paul Gilbert was appointed executive vice president, general counsel and corporate secretary in August 2020. Gilbert leads the company’s legal department and serves on Rite Aid’s Executive Leadership Team and Senior Leadership Team.  


Gilbert has deep experience working with healthcare providers, integrated health networks, payors, and related technology solutions, and with boards of directors on corporate governance, reporting, and compliance matters. Prior to Rite Aid, Gilbert was a corporate healthcare partner at Epstein Becker & Green, P.C. Before that, he served for 10 years as the executive vice president, chief legal officer and corporate governance officer at LifePoint Health, Inc. 


Gilbert holds a juris doctorate from the Vanderbilt University School of Law and a bachelor’s degree from Wake Forest University. 


Erik Keptner joined Rite Aid in June 2019 as senior vice president and chief marketing and merchandising officer and was appointed a member of the executive leadership team in October 2020. Keptner is responsible for all aspects of marketing and merchandising. Prior to Rite Aid, Keptner served as senior vice president of marketing for Wakefern Food Corporation, the nation’s largest retailer-owned cooperative with member companies that own and operate supermarkets. In this role, he led digital commerce and analytics, advertising, corporate merchandising, own brands and digital media. Before Wakefern, Erik had a 20-year career with Ahold Delhaize and its Giant Food Stores Division. There, he served in various roles of increasing responsibility including senior vice president of sales, marketing and merchandising and executive vice president of marketing.


Erik holds an MBA from Temple University and a bachelor’s degree in public policy from Penn State University.