A new telehealth service, RediClinic@Home, connects patients to clinicians through video chat.
Rite Aid is adhering to any limits set by local municipalities regarding the number of customers allowed to shop at one time.
For the safety of seniors, we have designated 9 AM to 10 AM each day as a senior shopping hour to limit exposure for customers 60+.
We’re following enhanced cleaning measures at store and distribution centers to prevent viruses like COVID-19 and the flu.
Social distancing procedures in stores include marking floor areas at the pharmacy and front counters to ensure separation.
If you have questions about your medications or care, healthcare professionals are available 24/7 at 1-800-Rite Aid or via live chat on RiteAid.com.
Rite Aid requires customers to wear face
coverings in all locations as of Tuesday, July 21st.
If a customer does not have a face covering,
Rite Aid will provide one free of charge.
Our Pandemic Pay policy ensures associates are fairly compensated if diagnosed with the virus or quarantined due to exposure.
Rite Aid requires all associates to wear face coverings while at work. If an associate has a medical condition that prohibits the use of a face covering, the associate must wear a Rite Aid-provided face shield. We have also installed Plexiglass shields at the pharmacy and front-end counters and developed in-store social distancing protocols.
As part of the Hero Pay program, hourly associates received a pay increase of $2 per hour from March 15, 2020 to May 16, 2020.
The same enhanced cleaning and sanitization measures that protect Rite Aid customers also protect our associates.
Retail store management – including pharmacists, distribution center management, and RediClinic professional associates – received a Hero Bonus of $1,000.
In the event an associate is confirmed to have tested positive for COVID-19, strict sanitization protocols are followed.
The Rite Aid Foundation committed $5M to a
COVID-19 philanthropic package, including $2M for
Rite Aid Associate Relief Fund.