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    Health Solutions Centers

    You’ve got questions and we’re here to help!


    At Rite Aid, we’re committed to helping you take control of your family’s health. That’s why we offer a range of educational and money-saving wellness resources and programs—both in stores and online.


    Our specialized health solutions centers provide you with health information unique to your situation. Whether you’re trying to manage your weight, combat allergies or quit smoking, we’ve got the resources to help you reach your goals.




    Drug Information


    To help you get a better understanding of some commonly prescribed medications-including their possible side effects, directions on how to take them, and potential drug interactions-we've compiled a searchable list of drug information.




    Drug Safety & Disposal


    Rite Aid is committed to working with our patients, local law enforcement, community groups and both federal and state agencies to help reduce the opioid epidemic that is impacting our communities throughout the United States. Find out how to properly dispose of unused medicines.




    Vitamins & Supplements


    Healthy foods may be the best source of vitamins and minerals, but not everyone gets the nutrients they need from their diet alone. Vitamins and supplements can help fill in nutritional gaps. Talk to a pharmacist at your local Rite Aid about making vitamins a part of your healthy lifestyle. You can also use the following online tools to learn more about selecting the right supplements for you.


    Shop for Vitamins & Supplements


    Our Online Store features a large selection of vitamins, minerals, and supplements. You can browse by vitamin type or health category, or find products specifically for men, women, children, and seniors. We also carry gummy vitamins for kids—and adults, too!


    Shop Vitamins 

    Chat with a Healthcare Professional


    Get answers from a healthcare professional now with online chat


    We’re committed to offering you, our customers, personalized online pharmacy care and resources, whenever and wherever you need it.


    As  a Rite Aid Rewards member, ask a healthcare professional about your medications from 9am to 8pm EST Monday through Friday by calling 1-800-RITEAID (1-800-748-3243). Hearing or speech disabled dial 711 to reach us through National Telecommunications Relay. Not available on weekends or holidays.


    Feel free to contact a healthcare professional with questions or concerns about your prescriptions, potential drug interactions, or anything else regarding your medications. Or look through the following frequently asked pharmacy questions to see if your question has already been answered.


    Frequently Asked Questions

    If your question is of an urgent nature, please contact your local healthcare provider or hospital emergency room. If this is a medical emergency, contact 911.

    You will need to contact your local Rite Aid pharmacy to see if your prescription is ready. My Pharmacy members can also see if their prescription is ready by logging in to their account and/or signing up to receive prescription reminders via email or text message.

    Rite Advice information pamphlets are available through our website. Select the "Drug Information" icon and enter the medication name into the search field.

    You will need to contact your local Rite Aid store for pricing information.

    Contact the Rite Aid store where you would like to have your prescription transferred. The pharmacist will collect the necessary information and complete the prescription transfer. You can also transfer your prescription online.

    You will need to contact your local Rite Aid store for inventory information. If the product is not in stock, the pharmacist may be able to place a special order.

    Select Rite Aid locations can bill Medicare Part B for diabetic test strips, lancets, blood glucose monitors, and insulin.  Ask your local Rite Aid pharmacist if Medicare Part B billing for these products is available at your store.​

    Contact your local Rite Aid store to request a copy of your prescription history. The pharmacist can print your profile and mail it to the address we have in your pharmacy record, or have it ready for you to pick up at your earliest convenience. My Pharmacy members can also view their prescription history online.

    In order to protect the confidentiality of our customers, we do not disclose patient profile information over the Internet. Prescription numbers are located in the pink shaded area in the upper left corner of your prescription label. If you are unable to locate your prescription vial, please contact your local Rite Aid store for assistance.

    Continue to take your antibiotic until the entire prescribed amount is finished, even if symptoms disappear after a few days. Stopping the medication too early may allow bacteria to continue to grow, which may result in a relapse of the infection.

    Contact our Customer Service Department online to have your complaints and comments addressed. You may also reach our Customer Service Department at 1-800-RITE AID (1-800-748-3243).

    When a new product is introduced to the market, the manufacturer assigns it a brand or trade name, different from its "chemical" name. Once the patent rights to the product expire (patent life varies depending on the time interval from initial discovery to approval by the Food and Drug Administration [FDA]), other companies are free to manufacture generic versions of the product provided they meet all the requirements the FDA requires of the brand name drug. Generic drugs are regulated by the FDA just like the brand name drug and must meet the same stringent standards to ensure safety and efficacy for their intended uses. Most states require generic substitution by law, unless otherwise specified by the patient or physician. Please consult with your local Rite Aid pharmacist concerning the substitution laws in your state.

    Rite Aid accepts most insurance plans, including Express Scripts, Caremark, OptumRx, Medimpact, Cigna, Humana, Medicaid, Medicare Parts B and D, and many more.

    Unfortunately, we do not have access to specific insurance plan information. Please contact your insurance company directly for assistance or check with your local Rite Aid pharmacy. The insurance company should be able to provide you with a list of participating pharmacies in your area, or your local Rite Aid pharmacist will likely be familiar with the plan. (The phone number for the insurance company should be listed on the back of your insurance card.)