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Online Privacy and Security Policy

What is the privacy policy for the Rite Aid Online Store?


At the Rite Aid Online Store (the "Site"), we aim to provide you with a great shopping experience. The personal information that we receive from you is n for us to provide you with information on other products you may be interested in. Your online privacy is important to us. This Privacy and Security Policy applies only to activities conducted and personal information collected at the Rite Aid Online Store.

What Information We Collect

We collect personal information you provide when using the Site. Your name, password, home address, e-mail address and date of birth are examples of personally identifiable information. This information is necessary, for example, to respond to your questions, provide you promotions or coupons, or process your order.

Information Automatically Collected

We automatically receive and collect certain types of information whenever you visit the Site. For example, like many Web sites, we use "cookies" and Web beacons (described below) and obtain certain types of information when your Web browser accesses our Site. This information includes the Internet protocol (IP) address of your computer, your browser software and operating system, your web server, the date and time you access our Site, session information (such as download errors and page response times), information about your viewing, search and purchase history and information about the referring URL and the URL clickstream to, through, and from our Site. We use this information to monitor the usage and performance of our Site, to enhance our customers' search and shopping experiences and to determine aggregate information about our user base and usage patterns.

Your Account

When you place an order, we will ask you to set up "your account," which includes your name, e-mail address, mailing address, credit card number and expiration date. Using your account information, we will send you communications that we believe are relevant to you, including newsletters and e-mails. If you prefer not to receive optional e-mails or other communications from us, you may eithercall 1-866-967-4832or e-mailriteaidonlinestore@riteaid.comand request to unsubscribe from these lists.

If you would like to review or revise the information we have in your account, you may access such information by clicking on the "your account" link below or on any screen of our Site.

Other Information You Provide

We collect additional information that you choose to give us. For example, you provide information to us when you complete surveys or contest entry forms, sign up for special discounts or coupons, communicate with us, provide product reviews, or provide alternative delivery addresses.

Links to Other Sites

Our Site may contain links to and from other Web sites operated and maintained by separate companies. We do not make any endorsement of or representation or warranty regarding linked sites or their content, as they are not controlled by our Site. We have no responsibility for linked Web sites and provide these links solely for the convenience and information of our visitors. The privacy policies of these Web sites may differ from our policy, so you should always review the privacy statement of each linked Web site you visit.


The Rite Aid Online Store encrypts your personal information as it is transmitted over the Internet.

It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

Sharing Your Information with Third Parties

We share your personal information with third parties, including the following:

Brand Manufacturers - We may develop programs with some of our brand manufacturers through which you may be offered special discounts or coupons on products in exchange for providing your e-mail address or completing a survey about the manufacturer's products. When you are offered such discounts or coupons in exchange for providing information (for example, giving your e-mail address or completing a survey), you will be notified that if you choose to participate, your name, e-mail address and responses will be shared with the brand manufacturer.

Service Providers - We may enter into agreements with other companies or individuals to perform functions on our behalf. These functions may include sending promotional e-mails on our behalf to such companies' customers; serving advertisements on our behalf, analyzing data; providing marketing assistance; processing credit card or debit card payments; and fulfilling and delivering orders. Our service providers are not authorized by us to use the information for any purpose other than to perform services on our behalf. We may share certain information, such as aggregate customer data, with partners and other third parties.

Business Transfers - We may buy or sell stores or assets. Should the Rite Aid Online Store or substantially all of its assets be sold, customer information will be one of the transferred business assets (including in the event of a reorganization, dissolution or liquidation).

Compliance with Law; Protection of Rights, Property or Safety - We will disclose account and other personal information when we believe that disclosure is necessary to comply with the law, to enforce or apply our Terms of Use or other policies or user agreements, or to protect the rights, property, or safety of our business, our customers, or others.

Membership or Rewards Programs - From time to time, we may partner with certain companies who, in conjunction with their membership programs or rewards programs, require that we disclose purchasing or other personal information about their members who visit our Site (for example, to earn points for purchases made on our Site through links from the partner site). If you do not want us to disclose that information to the strategic partner, then you must contact the partner directly.


To personalize and enhance your browsing and shopping experience, we use a feature on your Internet browser called a cookie. Cookies are small files that your Web browser places on your computer's hard drive. We use cookies to let us know that you are a prior customer and to retrieve certain information previously provided by you to us, so that you do not need to re-enter this information every time you shop at the Site. Cookies also let us know how you found us (e.g., through a particular Web site or advertisement). Cookies are not used to access information entered on the secure server. This information can be accessed only when you enter your name and password. If you choose to configure your browser to remove or reject our cookies, you will not be able to make purchases from our Site or take advantage of many of our features.

Web Beacons

From time to time we contract with third party companies to help us better provide relevant products, services and information to you and to help us effectively measure advertising effectiveness. Some of these companies use cookies and/or Web beacons (also known as action tags or single pixel gifs). We may use web beacons in connection with the e-mails we send to our customers, to determine whether and when the images in our e-mail were rendered (which allows us to determine whether the e-mail was opened). This information may then be aggregated and used to assess the effectiveness of our e-mail communications.

Unsolicited E-mail (SPAM)

If you opt out of receiving e-mail advertisements from the Rite Aid Online Store, we may share that information with third parties in order to instruct them not to send advertisements on our behalf to you. If Rite Aid Online Store shares opt out information with a third party, we will direct such third party to use this information solely for the purpose of eliminating potential recipients from any e-mails they send out on our behalf. Please note that all e-mail that originates from us will display the Rite Aid Online Store logo (HTML e-mails) and Rite Aid Online Store copyright notice (text e-mails). In addition, our e-mails will contain the Rite Aid Online Store corporate address in Camp Hill, Pennsylvania. If you receive an unsolicited e-mail that you believe is connected with us in any way, please forward the e-mail (as an attachment) to and we will investigate.


If you are a registered user of the Site under 18, you or your guardian may request that Rite Aid remove any content or information that you may have posted on our Internet Web site, or any online service, online application, or mobile application, including your name, address, mobile or home phone, gender and date of birth. If you choose to request that Rite Aid remove any such content or information, you may do so by visiting us to email or chat live with a customer support agent, calling customer support at 1-800-RITEAID (748-3243), updating your wellness+ profile or by writing to Rite Aid Corporation P.O. BOX 3165 Attn: Customer Support, Camp Hill, PA 17011-3165. Please note that our removal may not be complete or comprehensive, such as when the content or information has been reposted by a third party.

Your Consent

By using our Site (including through our customer service line), you consent to the collection, use, and disclosure of information in accordance with the terms of this privacy policy. This policy was last updated on February 9, 2015. We reserve the right to modify or amend this policy at any time. If we ever change our privacy policy, we will post any changes on this page. Use of the Site after modification of this policy is deemed to constitute your consent to this policy as amended.

Your Comments

We welcome your feedback. If you have questions or comments about our privacy policies, feel free to call or write us:
By mail: Privacy Officer;
Rite Aid Online Store
30 Hunter Lane
Camp Hill, PA 17011
By phone:;
(717) 761-2633