Frequently Asked Questions
After your vaccination you received a physical card, known as a Vaccination Record (VAR). This card will verify that you have received your COVID-19 vaccination, but it’s important to keep it in a safe, secure location. Digital proof of vaccination is a verified record from your vaccine provider (in this case Rite Aid) that can be downloaded to your phone or other device and act as a backup and a more accessible version of your VAR that you can take on the go.
There are still options to get your digital proof:
a. Find out if your other vaccine provider has partnered with CLEAR
b. If they’ve partnered with CLEAR, follow your provider’s instructions to access their Health Pass in the CLEAR app
State Registries: states keep immunization registries and some even provide a digital copy of your immunization record. Find out how to access your proof from your state here.
Your provider: Reach out to your vaccine provider (your doctor, a state or local clinic or wherever you received your shot(s)) to see what options they have for digital proof of vaccination.
If you received any dose of the COVID-19 vaccine at Rite Aid, then you are eligible to have your verified information added to your CLEAR account. Note that CLEAR is working on the ability to support a 3rd dose in the Health Pass, but is not currently able to reflect more than 2 doses; 3rd dose proof of vaccination is coming soon.
If you only received one dose of a 2-dose vaccine (Moderna or Pfizer) at Rite Aid, you’ll be invited to add your single dose information into the CLEAR app. Then, you can add your additional dose information from another provider when linking your vaccination information in the Health Pass. As long as CLEAR supports both providers and they’re listed in the app, you will be able to link with both providers. If CLEAR does not support both providers, you will need to upload an image of your VAR.
If you still need to get your 2nd dose, schedule an appointment or walk in to any Rite Aid today.
Rite Aid started sending emails and SMS with your unique link to access your digital proof on 9/1/21. If you haven’t received your email or SMS with your unique link to access your digital proof of vaccination by 9/6/21, you can request your unique link here.
Customers who received their COVID-19 doses at two different Rite Aid stores, will receive a separate unique link from each store to generate two separate SMART QR codes. Download the CLEAR app, scan the first Smart QR Code to add your first card, then select “Add Another Provider” then follow the same process for the second Smart QR code to add it to your CLEAR Health Pass.
Customers who received their COVID-19 doses at two different Rite Aid stores will receive a separate unique link from each store to generate two separate SMART QR codes. Download the CLEAR app, scan the first Smart QR Code to add your first card, then select “Add Another Provider” then follow the same process for the second Smart QR code to add it to your CLEAR Health Pass.
Health Pass by CLEAR
Health Pass is a free feature of the CLEAR app. It’s free to use and is a secure way to store important health information to take with you while you’re on the go.
Creating a digital vaccine card with CLEAR is easy, secure, and just takes minutes.
Health Pass is a free service, but requires enrollment in CLEAR. There are paid membership options available within the CLEAR app, but there is no charge to use Health Pass.
When you create a digital vaccine card with CLEAR, you can use it wherever you need to show proof of vaccination.
Yes, the CLEAR app and Health Pass are available for both Android and iOS.
For general questions, you can visit their FAQ page at clearme.com/support. You can also contact the CLEAR Member Care team by opening the CLEAR app and tapping "Get in Touch" at the bottom of the home screen, by calling 1-855-CLEARME (253-2763), or emailing email@example.com
Rite Aid Account
You can access your immunization record from within your Rite Aid pharmacy account. To print your immunization history, login to your Rite Aid pharmacy account on RiteAid.com or ask your pharmacist to print out a copy for you. You can also view any immunizations you’ve received at Rite Aid within the Rite Aid app under your prescription history.
No pharmacy account? You’ll need your Rx number from your COVID-19 vaccination.
Call your pharmacist and ask for the Rx number from your COVID-19 vaccination or ask your pharmacist to print your immunization history in person
Go to RiteAid.com
Click Sign-in Account on the top navigation bar
Click Sign Up Now
When asked "Do you have prescriptions with Rite Aid?" say Yes
Enter the Rx number when prompted for it
Navigate to Immunization History to view your record
Some state registries allow you to access your record directly. Some require you to get in touch with your vaccine provider. For the states where Rite Aid has been vaccinating, you can explore your state's or jurisdiction’s options here.