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    Board of Directors

    The members of our Board of Directors are dedicated to serving the interests of our shareholders and potential investors.

    Mr. Bodaken shares in-depth knowledge of the health insurance and managed care industries with the Board of Directors, serving in executive leadership positions for over 20 years.

     

    Director since: 2013

     

    Chair since: 2018

     

    Committees:

    • Executive (Chair)
    • Nominating and Governance
     

    Experience:

    • Chairman and Chief Executive Officer of Blue Shield of California from 2000 through 2012.
    • President and Chief Operating Officer of Blue Shield of California from 1995 to 2000, and as Executive Vice President and Chief Operating Officer from 1994 to 1995.
    • Senior Vice President and Associate Chief Operating Officer of F.H.P., Inc., a managed care provider, from 1990 to 1994 and held various positions at F.H.P. from 1980 to 1990.
    • Visiting Lecturer at the University of California School of Public Health from 2013 to 2016 teaching graduate courses on health care reforms.
    • Visiting Scholar at the Brookings Institute from 2013 to 2015 focused on value-based care design.
    • Director and member of the compensation committee of iRhythm Technologies, Inc. and formerly a member of the board of directors of WageWorks, Inc.

     

    Ms. Burr brings to the Board of Directors extensive experience in the health industry, innovation, business strategy, and brand management.

     

    Director since: 2019

     

    Experience:

    • Former President and Chief Commercial Officer at Carrot Inc., a digital health care company with solutions that combine behavioral science, clinical expertise, and proprietary technology, from 2019 through 2021.
    • Chief Innovation Officer and Vice President of Healthcare Trend and Innovation at Humana from 2015 to 2018, where she led the design, build, and adoption of new product platforms in digital health, provider experience, and telemedicine. Founder of Humana’ Health Ventures, Humana’s strategic venture investing practice.
    • ​Former Managing Director of Citi Ventures, Citigroup’s global venture group, from 2011—2015. Prior to Citigroup, she spent seven years in investment banking at Morgan Stanley and Credit Suisse First Boston.
    • ​Former Vice President of Global Brand Management at Gap, Inc., where she was responsible for aligning the product, store, online, advertising, and merchandising efforts for the four Gap brands around the world.
    • ​Member of the boards of directors of Mr. Cooper Group Inc., a company that provides mortgage servicing, origination, and transaction-based services, Satellite Healthcare, a nonprofit provider of kidney dialysis services, and SVB Financial Group, a company that offers commercial, investment and private banking, asset management, private wealth management, brokerage and investment services and funds management services to companies in the technology, life sciences and health care, private equity and venture capital, and premium wine industries.

    Ms. Harlam is a former C-suite business leader, marketer, educator, and author, and a pioneer in customer loyalty who provides the Board of Directors with her experience in digital marketing and data analytics.

     

    Director since: 2020

     

    Committees:

    • Nominating and Governance
     
    Experience:
    • Co-founder of Trouble LLC, a pro-social, experience brand.
    • Executive Vice President, Chief Marketing Officer North America at Hudson’s Bay Company from 2018 to 2020.
    • ​Executive Vice President, Membership, Marketing and Analytics at BJ’s Wholesale Club from 2012 to 2016.
    • ​Chief Marketing Officer at Swipely, now Upserve, from 2011 to 2012.
    • Senior Vice President, Member Engagement at CVS Health from 2000 to 2011.
    • ​Early in her career, was a Professor at Columbia University and the University of Rhode Island, and Adjunct Professor at the Wharton School, University of Pennsylvania.
    • ​Member of the Board of Directors of Eastern Bankshares, Inc., Alterian and OneWater Marine Inc.

    Mr. Knowling brings to the Board extensive experience in executive management and leadership roles, including experience leading companies through periods of high growth and organizational turnaround. In addition, his service on a number of other public company boards of directors enables Mr. Knowling to share insights with the Board regarding corporate governance best practices.

     

    Director since: 2018

     

    Committees:

    • Compensation
    • Audit
     
    Experience:
    • Chairman of Eagles Landing Partners, which specializes in helping senior management formulate strategy, lead organizational transformations, and re-engineer businesses, and also serves as an advisor-coach to chief executive officers.
    • ​Chief Executive Officer of Telwares, a provider of telecommunications expense management solutions, from 2005 to 2009.
    • ​Chief Executive Officer of the New York City Leadership Academy, an independent nonprofit corporation created by Chancellor Joel I. Klein and Mayor Michael R. Bloomberg that is chartered with developing the next generation of principals in the New York City public school system, from 2001 to 2005.
    • ​Chairman and Chief Executive Officer of SimDesk Technologies, a computer software company, from 2001 to 2003.
    • ​Previously was Chairman, President and Chief Executive Officer of Covad Communications, a Warburg Pincus private equity-backed start-up company.
    • ​Serves on the board of directors of Citrix, STRAND, and Stride, Inc. In the last five years, he served on the board of directors of Roper Technologies Inc. and Convergys.

    Mr. Miramontes brings to the Board of Directors extensive experience in accounting, financial reporting, and corporate governance. His experience as an audit partner provides useful insights into financial and regulatory matters relevant to the Company’s business.

     

    Director since: 2018

     

    Committees:

    • Audit (Chair)
    • Compensation
     
    Experience:
    • Independent financial advisor since 2014.
    • ​Worked at KPMG LLP from 1976 to 2014, where he served as Managing Partner of the San Francisco office and Senior Partner for KPMG’s Latin American region. He served as an audit partner for public and private companies.
    • ​Serves as a member of the board of directors of Lithia Motors, Inc., one of the largest auto retailers in the United States and Canada, and as a member of the board of directors of Oportun Financial Corporation, a financial services company.

    Mr. Nayar brings over 35 years of financial management experience to the Board of Directors. His experience as a chief financial officer provides useful insights into operational and financial metrics relevant to the Company’s business.

     

    Director since: 2018

     

    Committees:

    • Audit
    • Executive
     
    Experience:
    • Retired in 2015 as executive vice President and Chief Financial Officer of Tyco International, a $10+ billion fire protection and security company, where he was responsible for managing the company’s financial risks and overseeing its global finance functions, including its tax, treasury, mergers and acquisitions, audit, and investor relations teams. Mr. Nayar joined Tyco as senior vice president and treasurer in 2008, and was also Chief Financial Officer of Tyco’s ADT Worldwide. From 2010 until 2012, Mr. Nayar was senior vice president, Financial Planning & Analysis, Investor Relations, and treasurer.
    • ​Previously was in leadership positions with PepsiCo, Inc., most recently as Chief Financial Officer of Global Operations and, before that, as vice president and assistant treasurer—Corporate Finance.
    • ​Senior Advisor to McKinsey & Company and a Senior Advisor to a private equity firm, BC Partners, from 2016 to 2020.
    • ​A member of the board of directors of Amcor Plc, a manufacturer of responsible packaging products, and GFL Environmental Inc., a leading North American environmental services company. He previously served on the board of TFI International.

    Ms. Quinn brings to the Board of Directors extensive experience in business strategy, marketing, customer experience, retail operations, and health benefits.

     

    Director since: 2019

     

    Committees:

    • Compensation (Chair)
    • Nominating and Governance
     
    Experience:
    • Vice Chair and Chief Administrative Officer of U.S. Bancorp since 2017, responsible for leading strategy, reputation and digital transformation, Ms. Quinn joined U.S. Bancorp in 2013 as executive vice president and Chief Strategy and Reputation Officer.
    • Former senior vice president and Chief Marketing Officer at Anthem, a health benefits company, where she directed the company’s marketing, customer communications, digital, customer experience, and retail strategies. She previously served as Anthem’s vice president of corporate marketing.
    • Earlier in her career, Ms. Quinn served as Chief Marketing and Strategy Officer at a division of The Hartford, following leadership roles in strategy and product development at CIGNA and PacifiCare Health Systems, respectively.
    • Member of Board of Trustees of United Way U.S.A. and Fastbreak Foundation.