Chat with a Pharmacist
Get answers from a pharmacist now with online chat
We’re committed to offering you, our customers, personalized service, whenever and wherever you need it.
- As a wellness+ rewards member, you have 24/7 access to a pharmacist via online chat
- wellness+ members can also speak with a clinical pharmacist 24/7 by phone, by calling
1-800-RITEAID (1-800-748-3243). Hearing or speech disabled dial 711 to reach us through National Telecommunications Relay.
- Diabetes specialists are available via online chat and over the phone Monday through Friday from 9 am to 8 pm EST.
- You can also submit your questions via our Secure Message Center, whether you’re a wellness+ rewards member or not. You’ll need a separate login account for this service. Messages are reviewed Monday through Friday between 9am and 8pm EST and responses will be sent within 24 business hours.
Feel free to contact a pharmacist with questions or concerns about your prescriptions, potential drug interactions, or anything else regarding your medications. Or look through the following frequently asked pharmacy questions to see if your question has already been answered.
Learn More About Our Pharmacists
Rite Aid pharmacists are unique because they understand the importance of personalized care. On top of receiving a comprehensive education needed to meet state licensing requirements, all our pharmacists are professionally certified to provide immunizations. What sets our pharmacists apart from the rest are their daily interactions with you, our customers. Because at Rite Aid, we care.
Rite Aid pharmacists do much more than dispense prescriptions. Your pharmacist can help you and your family stay healthy by:
Answering your questions: If you have any questions regarding your medications or about one of the many services we offer, your pharmacist can help. They are always ready and willing to assist you.
Provide Immunizations: Our specially trained and certified pharmacists can provide a wide range of immunizations. You don’t need an appointment and we accept most insurance plans. Take your FREE Immunization Evaluation and talk to your pharmacist today.
Helping you save money: Your pharmacist can help guide you through questions you may have about your prescription insurance coverage, including Medicare Part D. They can also help you save money with our Rx Savings Program.
Work with your doctor: Your pharmacist will work directly with your doctor when they have questions or possible concerns about the medications you are taking. They ensure you are at the lowest possible risk for overdoses and adverse drug reactions by keeping a detailed history of the medications you take.